Santa Catalina Group (SCG):Training & Development

Training & Development

Santa Catalina Group (SCG) believes that success to any retailing operation depends critically manpower training and development.

SCG offers a full array of customized and standard training and development services to its retail clients. Our training services encompass performance analysis, design and development, facilitation, evaluation, support, and measurement.

The broad areas which SCG covers are:

Core Development Training Programs
Customer Relationship Management (CRM)
- Online
- Retail stores
Training for creative practices and visible result
Open-learning approach that's tailored to each business function
Decision Making in a dynamic environment
Training for continuous improvement in customer services
Technology-delivered instruction:
- CD-ROM
- Web-Based
Seminars and other interactive training programs